Security Information

At you can shop with the knowledge that your name, address, credit card details, and other information are all 100% safe. 

We want our customers to shop with confidence, and we offer the assurance that no credit card or debit card fraud has ever resulted from making an online purchase with Floorsonline. 

We use the best available software to encrypt your personal information so it cannot be read by a third party. Using SSL (Secure Sockets Layer) encryption, the details you enter can only be decoded by Floorsonline and our payment service provider PROTX. 

Some credit card companies may hold you liable for the first £50 of any unauthorized use of your card. However, Floorsonline will cover your liability up to £50, if, through no fault of your own, your card is used fraudulently as a result of a purchase made online using our secure server. Please note that in the event of unauthorized use of your card you should notify your card provider in accordance with their own procedures.

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